5 YEAR WARRANTY RAD Angling Ltd consistently strive to delivery high quality equipment. We have stringent and robust quality control policies that have allowed us to introduce a 5 Year Warranty. RAD Angling Ltd will repair or replace (if necessitated) without charge any RAD Angling Ltd branded product proved defective in material, workmanship or operation for a period of Five (5) years from date of purchase, subject to warranty conditions and exceptions below. If during the warranty period we cannot repair your product, we will replace the product with a working product of the same model or if the same model is not available with a comparable product.
5 Year Warranty Conditions & Exceptions
RAD Angling Ltd 5 Year Warranty only applies to purchases made from 1st December 2017 onwards. All returns must have all components included along with proof of purchase. Failure to do so, may cause delay in repairs or replacement. RAD Angling Ltd assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. RAD Angling Ltd’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid to RAD Angling Ltd for such Products or the recommended retail prices, whichever is less. For warranty repaired or replaced products, RAD Angling Ltd will warrant all replacement parts and repairs for the remainder of the original warranty. Cosmetic damage such as finish fading or scratches & scuffs are not covered under this warranty. Third party products, such as, but not limited to, pod bags, pouches, batteries or the like, are not included within the 5 year warranty. This warranty is non – transferable.
Any product(s) to be returned for repair or replacement must also attach proof of purchase (Sales Order or Invoice number).
Items deemed void under the RAD Angling Ltd Warranty Policy are as follows: Damaged by ‘force majeure’ (Acts of God), misuse, abuse, negligence, improper installation or misapplication (where necessary), or other causes unrelated to defective materials or workmanship Item(s) are dismantled, disassembled, self-repaired, modified, or altered by anyone other than an RAD Angling Ltd technician. Products that are deemed faulty or defective due to modification, painting or tampering with. Cosmetic damage as a result of accident or abuse. Equipment that is damaged during shipping due to customer improperly packing the equipment when returning to RAD Angling Ltd.
Returns You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The vast majority of RAD Angling Products are made when ordered, due to this it could take 2-3 working days to construct your product. RAD do not ship during weekends, please bear this in mind when ordering to avoid disappointment.
Delivery Charge A £6.00 delivery charge now applies to the products listed below, this will only be applied once at the checkout. 36" and 48" Stormpoles 30" Distance Sticks Kits/Pairs
UK - For all orders under £30.00 there will be a £4.00 delivery charge All orders over £30 will not be charged for delivery. Ireland - For all orders under £100.00 there will be a £10.00 delivery charge
We cannot be held responsible for delay of delivery due to: - Postal Strikes - Items lost in transit - Unforeseen circumstances out of our control